Refund policy
Hassle-free Returns Policy
You have the right to withdraw from your purchase within 30 days of receiving your order, without giving any reason. This only applies to physical products.
How to Exercise Your Right of Withdrawal
- Please contact us via message to inform us of your decision to withdraw from the purchase.
- Upon receiving your message, we will provide you with detailed return instructions.
- You must return the goods without undue delay and no later than 30 days from the day you informed us of your withdrawal.
Costs Associated with Returns
- You will be responsible for the direct costs of returning the product.
- The original shipping costs paid during purchase are non-refundable.
- We will refund the full purchase price of the returned item(s) once we receive them in their original condition.
Refund Process
Once we receive your returned item(s), we will process your refund within 14 days. The refund will be issued using the same payment method you used for the original purchase.
Please note that items must be returned in their original condition and packaging to be eligible for a refund.